Support
စာအုပ်ဖွင့်မရခြင်း၊ ဒေါင်းလုပ်အခက်အခဲနဲ့ အချက်အလက်ပြင်ဆင်မှုများအတွက် စာအုပ်အသေးစိတ်စာမျက်နှာရှိ “တိုင်ကြားမည်” ကို အသုံးပြုပါ။ အကောင့်ဝင်ထားသူများက အက်ပ်ထဲရှိ အကူအညီစကားဝိုင်းကိုလည်း အသုံးပြုနိုင်ပါတယ်။ ပြဿနာဖြစ်သည့်အဆင့်၊ စာအုပ်အမည်နဲ့ ပြထားသည့် error ကို ဖော်ပြပါ။ Password နဲ့ သီးသန့်ဖိုင်လင့်ခ်များ မပို့ပါနဲ့။
Use Report on a book's detail screen for reading, download or catalog issues. Existing signed-in accounts can also use the app's support conversations. Describe what happened, the book title and any displayed error. Include only information needed to investigate the issue.
Reading and downloads
- Guest reading does not require sign-in. Search by title, author or category and open a book's detail.
- Select an available PDF or EPUB format and choose Read. PDF controls can be shown or hidden with a tap.
- Download with an internet connection and wait for the book to be marked ready in Downloads before reading offline.
- Downloads shows transfers and completed files. Paused, failed or partial transfers are not completed downloads.
- For a file error, use Report from the book's detail screen. Do not clear app data as a first troubleshooting step.
- Change language and Light, Dark or System appearance in Settings.
Book information and content concerns
Use Report on the relevant book and describe the correction or concern. Authorized staff review reports privately. Do not include unnecessary personal documents.
Privacy and data requests
Use the app's reporting or account-support features for questions about information you submitted. Existing account holders can review the account and data deletion instructions. The Privacy Policy explains local storage, online requests, notifications and reports.